Can I use my FedEx or DHL account for shipping?
If a customer has a UPS account, please select “UPS COLLECT” as the shipping method when checking out online. We...
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Shipping Procedures
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What are your shipping cut-off times?
We endeavor to ship products from stock on the same business day that an order is placed. However, there are occasional carrier... -
Who is your default shipper?
We ship direct to customers through UPS – which picks up from our facility daily. -
Can you ship via a third-party freight service?
We currently do not allow for customers to arrange pickups from us via third-party freight services. Orders must be shipped... -
Can you send partial shipments of orders?
We can send partial shipments for domestic orders. For international orders, all products must be shipped together at one time... -
How are UPS charges calculated?
The shipping rate is determined directly by UPS, and the shipping costs are calculated based on the estimated package size... -
Can Whatman ship direct from their facility?
Whatman does not have the capability to drop-ship to our customers. They must first deliver to our facility in Cincinnati,...
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